How to delete a transaction on a Pax device
There are incidences when a single transaction has corrupt data and it prevents you from closing your Batch. To get around this you will need to verify with the Host which transaction has the issue.You will need to capture the last 4 of the card number and the the total amount of the transaction from…
How to Print a Report on a PAX Device
Print Reports: Menu Reports Current Report Select the preferred report type (Journal, Condensed, Short, Totals) Select All (Card Payment Types) Select All (Card type) By Transaction # Select All (Transaction Type) If you want to change this to your default report press Enter (YES) or Cancel (NO). Print History Report: The merchant can print a previous Batch…
Reprogramming a PaxS80 and PaxS300
PaxS80 and PaxS300– PaxStore Re-Program Step 1: Clearing the Pax (plus firmware) While holding MENU, turn power on. Hold MENU button until terminal chirps. For S300 the MENU key is on the screen. Choose Option 3 – Remote Download Choose Option 1 – New Download Choose Option 2 – TCP Type in Remote IP –…
How to set the time zone on the A80 terminal
Unlike other terminals, the Androids (ex.A80, A920) have the ability to override the files set time zone based on what is set up on the terminal. If the time zone is not set up correctly, it may result in irregular batch times. Follow these steps to locate the time zone settings. Locate the settings app…
Supported BroadPOS and SwipeSimple Terminal versions
First Data Omaha: BroadPOS Omaha Recommended SwipeSimple version: 6.15 Recommended BroadPOS version: V1.04.17E_20211015 TSYS: BroadPOS TSYS Sierra Recommended SwipeSimple version: 6.15 Recommended BroadPOS version: V1.03.29E_20211112 Vantiv: BroadPOS Vantiv Recommended SwipeSimple version: 6.15 Recommended BroadPOS version: V1.02.17E_20211217
How to review a batch on a PAX S300
Hold down the blue function key while simultaneously pressing the 1 key. Select Display Transaction. Select Review. The terminal will prompt you to enter in the device’s password. Enter in the password. Press the green enter key. The terminal screen will give you a breakdown of your transactions. Select the transactions you would like to…
How to close a batch on a PAX S300
Hold down the blue function key while simultaneously pressing the 1 key. The terminal will prompt you to enter in the device’s password. Enter in the password. Press the green enter key. Select Hosts Settings. Enter in the password again. Press green enter key. Select the down arrow to get to the Batch Close option….
How to change the date and time on a PAX S300 Device
Hold down the blue function button while simultaneously pressing the 1 button. The terminal will prompt you to enter in the password. Enter the password. Press green enter key. To get to the system’s settings menu, press the down arrow key on the screen. Select System Settings. Select Date/Time Setup. Enter in today’s date. Press…