PAX Terminals

How to delete a transaction on a Pax device

There are incidences when a single transaction has corrupt data and it prevents you from closing your Batch. To get around this you will need to verify with the Host which transaction has the issue.You will need to capture the last 4 of the card number and the the total amount of the transaction from…

How to Print a Report on a PAX Device

Print Reports:  Menu Reports Current Report Select the preferred report type (Journal, Condensed, Short, Totals) Select All (Card Payment Types) Select All (Card type) By Transaction # Select All (Transaction Type) If you want to change this to your default report press Enter (YES) or Cancel (NO). Print History Report: The merchant can print a previous Batch…

Reprogramming a PaxS80 and PaxS300

PaxS80 and PaxS300– PaxStore Re-Program Step 1: Clearing the Pax (plus firmware) While holding MENU, turn power on. Hold MENU button until terminal chirps. For S300 the MENU key is on the screen. Choose Option 3 – Remote Download Choose Option 1 – New Download Choose Option 2 – TCP Type in Remote IP –…

How to set the time zone on the A80 terminal

Unlike other terminals, the Androids (ex.A80, A920) have the ability to override the files set time zone based on what is set up on the terminal. If the time zone is not set up correctly, it may result in irregular batch times. Follow these steps to locate the time zone settings. Locate the settings app…

Supported BroadPOS and SwipeSimple Terminal versions

First Data Omaha: BroadPOS Omaha Recommended SwipeSimple version: 6.15 Recommended BroadPOS version: V1.04.17E_20211015 TSYS: BroadPOS TSYS Sierra  Recommended SwipeSimple version: 6.15 Recommended BroadPOS version: V1.03.29E_20211112 Vantiv: BroadPOS Vantiv  Recommended SwipeSimple version: 6.15 Recommended BroadPOS version: V1.02.17E_20211217

How to review a batch on a PAX S300

Hold down the blue function key while simultaneously pressing the 1 key. Select Display Transaction. Select Review. The terminal will prompt you to enter in the device’s password. Enter in the password. Press the green enter key. The terminal screen will give you a breakdown of your transactions. Select the transactions you would like to…

Settings Password for PAX Terminal

For Pax S-series terminals the password is the current date. Example: February 11, 2020 would be 02112020 Example: March 9, 2019 would be 03092019 If that date does not work try “tomorrow’s” date instead For Pax A-series terminals refer to the chart below:

How to close a batch on a PAX S300

Hold down the blue function key while simultaneously pressing the 1 key. The terminal will prompt you to enter in the device’s password. Enter in the password. Press the green enter key. Select Hosts Settings. Enter in the password again. Press green enter key. Select the down arrow to get to the Batch Close option….

Resolving “Error in Batch” on Pax Terminal

After attempting to settle an open batch, the error message that prints out says “Error in Batch”. This error means that there is a corrupted transaction in the open batch that is preventing the authorizations from settlement. Batches will not close, but new transactions will be allowed to authorize. Fixing “Error in Batch” on a…

How to change the date and time on a PAX S300 Device

Hold down the blue function button while simultaneously pressing the 1 button. The terminal will prompt you to enter in the password. Enter the password. Press green enter key. To get to the system’s settings menu, press the down arrow key on the screen. Select System Settings. Select Date/Time Setup. Enter in today’s date. Press…