PAX S80 File Download

DOWNLOAD: Ethernet Connection Only

The PAX S80 has an automatic download system when the terminal is powercycled/ powered on.
After the file has been updated in BroadPOS, to complete a download on the PAX S80 the terminal must have an empty batch. After the terminal is batched out, powercycle and the download will automatically start.
Downloads take approximately 5 minutes.

To download on a new terminal:

  1. Connect power cord and Ethernet cable.
  2. Hold down the Power Key to power on terminal and start the download.
  3. The terminal will connect to the download host and the application will be loaded. When the download has completed, the terminal will reboot

To download after a file update:

  1. Confirm changes have been made in BroadPOS
  2. Confirm Ethernet Cable is connected to terminal
  3. Batch out the terminal.
  4. Power-cycle to start the download
  5. The terminal will connect to the download host and the application will be loaded. When the download has completed, the terminal will reboot.

If you get HEALTH REPORT- CONNECT ERROR or HEALTH REPORT- TRANS REMAINED error, the download has not completed. Proceed to download error troubleshooting.

Manual App Update/Download

  1. Press Menu button, second down on the right.
  2. Select System Settings
  3. Scroll down to App Management or 8
  4. Enter Password
  5. Select App Update or 2

Download Errors

Health Report- Connect Error

  1. Check that the comm type is set correctly
  2. For IP, check that it is set to correctly to DHCP or Static
  3. For further issues, check Internet/IP Troubleshooting

Health Report- Trans Remained

  1. Must batch transactions before completing download

Warning App Exception

If the terminal says WARNING APP EXCEPTION and will not clear, this usually indicates corruption in the application or a bad memory component in the terminal.

Call PAX support for assistance with clearing/fixing the error message:

  • PAX Support Number: (877) 859-0099
  • Pax Technical Support is open 24/7

Clear Batch

To clear the batch (database):

  1. Press Menu
  2. Press 5 for System Settings
  3. Press 5 for Database
  4. Key-in the password and then press Enter
  5. Press 2 or Clear Database
  6. Press Enter to delete the batch
  7. Select payment type you would like to delete
Option Payment Type
1 All
2 Credit
3 Debit
4 EBT

When completed, the terminal will display “Database Cleared” and a short confirmation report will be printed.

August 30, 2022
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