Receipt Paper Roll
Purchase on Amazon 2 1/4 X 50′ Thermal Paper Rolls
Reprint Closed Batch IPOS
How to Reprint a Closed Batch Report: Press the star icon on the home screen. Select Reports. Choose Closed Batch. Select the most recent batch, then tap Next. Tap the printer icon to print the report.
Tip Adjust After Batch – NOT-Dejavoo
If you have Valor, Pax, or Eqinox you will need to Call or email Executive Support to get those card Numbers. Email should include a picture of the receipt, transaction amount, date, and the Last 4 numbers. As well as a reason to get the full card numbers i.e. “Forgot to do tip adjust before…
Account Closure Process
If a merchant wants to close there account you can generate the closure form by following these steps Login to Kastenberry.iriscrm Search merchants MID# and select the lead Go to the E-sign tab Select the Paysafe Close Merchant Account Form Send this form for Signatures Once sign you will need to email the form to…
Address or Contact Change Request
If the merchant needs to update their address or phone number on their account, have them fill out and sign the Contact Information Change Request Form. Contact Information Change Request Form Email Formate: Hi, Our merchant (Merchant Name) needs to update the address/phone number on their account. I’ve attached the Contact Information Change Request Form…
Change of Ownership
If a merchant need to change ownership they will need to fill out the BOA Form and email it to acctmaintenance@paysafe.com Ask if they will need to change the banking information as well. If so fill out the DDA portion of the form and attach a voided check or bank letter to the email. DDA…
DDA / Bank Account Change Steps
The DDA Change form can be found on pulse. It’s best that you have the merchant or sales rep fill out most of the information. If it can’t be helped, fill out all the information except for the new bank account # and routing #. Have the merchant carefully review each section and then sign. Email…
Dejavoo – Add Tip After Batch
Login to you Ipospays Portal Go to Transaction on the left hand side Then on the Right select the button that says More The select Additional Auth Enter the Tip amount and Process the Transaction
Dejavoo P Series PING Test
PING Test Dejavoo P Series Tap the setting gear on the main screen ⚙️ Type in the Password (last 4 of TPN/ # Displayed on the screen) Select COM SETUP Select Check Connection Pass ✅✅✅ If it fails Trouble Shoot Rest Router and repeat the the PING test Check Ethernet Cord Call Internet Provider …
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