Setting Up Favorites for QD2
Newer models that are compliant with credit card processing guidelines may find themselves
No Asset Found for This Device – Dejavoo P Series
In the event that your Dejavoo P-Series device states that there is “No Asset Found,” this issue typically needs to be addressed by Dejavoo support. This
Issue with L2/L3 & Taxes – AllwaysKB
If an accept.blue merchant account is having issues with their deposits seemingly depositing as individual transactions and they are processing these transactions as L2/L3, there may be an issue with the taxable setting. Ensure that the Tax Rate, %, is set t0 0 – if it is not set to 0, you can toggle the Taxable field…
Voice Authorization
In the event that you are completely down and are unable to process credit cards and need to process an important transaction; you have the ability to call in a voice authorization – there is a $1.00 charge: TSYS voice authorization #1-800-291-4840.
Bypassing Fees on Valor
These options will need to be first enabled for the file of the device you are trying to remove a fee if you were set up to pass fees to the customer through your sales representative: Under Tip, Tax, and Differential, navigate to Differential Enable Show Option to Remove Differential and Password to Remove Differential…