How to Soft Reset a Valor Terminal
1. Select the Menu button (three lines) followed by selecting Host Utility. 2. Enter your Password (Default = Last 4 Digits of EPI), then select Reset Terminal. 3. Enter the Valor Master Password (82567729) followed by the OK button to Reset the Terminal.
How to reset a valor terminal
IMPORTANT: Take note of the EPI that is currently in the device. That EPI number will be needed for after the reset. Steps to perform a “Reset Terminal”: Settle any open batches (Hit the Star icon on the bottom left and select option 2 for settlement, enter the password which is by default the…
Batch Host Error – Dejavoo Z11 Batch Issue
This issue may occur for a wide variety of reasons. If none of these troubleshooting options work, calling Dejavoo technical support is advised. A common occurrence is that the batch # you are attempting batch has already been used. Testing this theory is simple. All you need to do is change the batch # to…
“_EXT_PICC” Error on a Pax S80
“_EXT_PICC” error during a parameter download means that the device’s software is outdated. Call Pax and give them the error code. They will then run a remote download onto the device and update it.
How to turn off/on beeps on a PAX S80
To turn off Buzzer / Beeping Sound Press Menu Press 3 for Operation Settings Press 2 for Buzzer Setup Press 1 for Buzzer set up (again) Press 1 for Off To change / remove the Card Remove Beep Press Menu Press 3 for Operation Settings Press 2 for Buzzer Setup Press 2 for Card Remove…
PAX S80 Reports
To print the default report on the PAX S80 Press Func Press 1 or Enter for Reports Key-in the password and press Enter to print the default report If the default report is not setup how you would like, follow the steps below to set the default report type. To print a report of current…
Internet / IP Troubleshooting Steps for PAX80
Basic Hardware Troubleshooting Power the terminal off and then power it back on Make sure that the ethernet cable is securely connected both to the LAN port on the bottom of the terminal and to the port on the router Just to make sure, unplug and re-plug the ethernet cable at both ends Make sure…
How to process a refund on a PAX S80
Return- Method 1 Press F4 or the down arrow to find Return (must say CREDIT above RETURN) Key-in the amount of the refund and press Enter Insert the card, swipe or manually enter the card number Follow any additional prompts to complete the return Return- Method 2 Press FUNC Press 8 for Return Enter the password (today’s date- MMDDYYYY) Press 1 or Enter for Credit Key-in the amount of the refund and press Enter Insert the card, swipe or manually enter the card number Follow any additional prompts…
How to change the communication type on a PAX S80
To change the main comm type Press Menu Press 6 for Communication Key-in the password (today’s date- MMDDYYY) and press Enter Press 1 for Main Communication Select Comm Type Option 1: LAN (IP) Option 2: Dial To set the backup comm type Press Menu Press 6 for Communication Key-in the password (today’s date- MMDDYYY) and press Enter Press 2 for Backup Comm Select Comm Type Option 1: LAN (IP) Option 2: Dial Option 3: None
PAX S80 Dial Troubleshooting
Hardware Troubleshooting Hard Reset Turn the terminal off Disconnect the phone cable from the terminal Reconnect the phone cable to the phone / line port (ensure it is on the correct Line Port) Turn the terminal back on Confirm phone line has a dial tone with no pauses or beeps beforehand Check if long distance…