Author: Andy Mullins

Ping Test VL100 & VL110

Ping Test VL100 & VL110:  Click on MENU icon *three lines bottom middle of screen*  Arrow down until you see Utility then select Utility or press 1  Select Comm Config or press 2  Then select Config or press 2  Select Ping or press 4  Finally, see a screen saying “Network Domain www.google.com”, select “ok” or…

Cashflow Dual Price Conversion – Dejavoo Z11

Deliver new TPN with new VAR Dejavoo Steam Login Search merchant by SN from IRIS info under the EQ1 tab. Start a Download Rebooting device should pick up a download but, we need to change the TPN. Steps starting a download with new TPN> New Signage: See Pulse for New Dual Pricing Signage> Why the…

Kastenberry Support Options

The many ways we provide World Class Support: Directly with Your Local Sales Executive Online Chat: 8-6pm CST – 7 Days a Week > Email: support@kastenberry.co KB Support: 888.798.3839 | Monday-Sunday: 8am – 6pm CST  After Hours Support Partners: 800.327.0093 After Hours, 7 Days a Week. Our after hours support team can provide the following…

Valor File Download

Steps to download parameter and/or software updates on Valor terminals. STAR (on bottom of screen) #6 on keypad OK (big green OK button lower right)

File Update Steps – Equinox 6200m

How to update file download on an Equinox 6200m on AllwaysKB.com Tap Green button in bottom right corner. Tap “Settings” Tap “Update Config”  

How to Set Up SIM Card on VL110 

Star 7  Comm Config  GPRS  Configure  Set APN  Enter: Data00.telnyx   Enter  Press X (red button)  Connect   Let it download if does not connect try connecting again  If that does not work, turn the device off and on, then reconnect GPRS   

Valor – Clear Reversal on Valor Devices

The steps to Clear Reversal are: Tap the 3 horizontal lines on the home screen On the Main Menu, tap on the bottom right arrow, which will bring you to 4 options Select “Host Utility” option. Enter the last 4 of the EPI for the password, press enter Select option 5 for Clear Reversal.   Issues associated with the need…

Bump the Batch Number on Pax S80

Press the “Menu” key Select Option 5 ( System Settings) Select Option 2 (Batch Number) Enter the Password Select the EDC Host from the list The current batch number will be displayed Enter the new batch number and press “Enter” Press “Enter” to save the change or “Cancel” to discard the change.

Dejavoo Z11 First Data Datawire Register

If you receive a Status Code Error Click the three bars> applications > credit debit > host utilities >FDO features > datawire > dw register