AllWaysKB Equinox Luxe 6200 – ENCR Error
The Problem: The merchant reached out because they were having issues with their Equinox Luxe 6200 processing transactions in AllwaysKB. We contacted Support. They advised that the device was on old software. After we updated the device the merchant experienced ENCR Not Responding Error while running a transaction. The Diagnosis: The Equinox device was running on…
File Update Steps – Equinox 6200m
How to update file download on an Equinox 6200m on AllwaysKB.com Tap Green button in bottom right corner. Tap “Settings” Tap “Update Config”