Dejavoo Z11 First Data Datawire Register
If you receive a Status Code Error Click the three bars> applications > credit debit > host utilities >FDO features > datawire > dw register
Changing the Default Manager Password on DejaVoo Z11
Every DejaVoo Z-series terminal comes with a default manager passcode of 1234. If you would like to change that passcode at the terminal level, you can do so by following the directions below: From the home screen tap the ☰ icon. Tap UTILITY Tap SECURITY Tap EDIT PASSWORD Tap a security question to be set…
Address Verification Service (AVS) on a DejaVoo Z11 Terminal
Address Verification Service, or AVS, is a fraud prevention system that, when used effectively, can help limit fraud and chargebacks. After you enter your transaction, your DejaVoo Z11 terminal will request the following information: Is Card Present? Select YES if the card is present, or NO if it is not Enter CVC2 This is the…
Managing Favorites on DejaVoo Z11
The Favorites Menu allows you to list up to 20 features that matter to you the most for quick access. To access the Favorites Menu, simply tap the ★ icon Managing Favorites on a DejaVoo Z11 From the home screen tap the ☰ icon. Tap UTILITY Tap FAVORITES Here you are presented with five options:…
Turn On/Off Keyboard Beep DejaVoo Z11
From the home screen tap the ☰ icon. Tap the word UTILITY. Tap SETTINGS. Tap the word KEYBOARD. Tap YES to turn on keypad beeps or, Tap NO to turn off keypad beeps
Connecting a DejaVoo Z11 to WiFi
Follow the steps below to connect your terminal to your WiFi network: From the home screen tap the ☰ icon. Tap the word UTILITY If prompted enter the manager password Tap COMMUNICATIONS Tap LOCAL PARMS Tap WiFi Tap SCAN NETWORK Find your network name on the list of available networks and tap your network name…
Turning On/Off Prompts on a DejaVoo Z11
The DejaVoo Z11 allows for several optional prompts to be entered prior to a transaction taking place. The most common prompt is Server IDs to track which credit card tips go to which server or bartender. From the idle prompt, tap the ☰ icon to access the core menu. Tap APPLICATIONS. Tap CREDIT/DEBIT/EBT. Tap SETUP. If prompted, input Manager Password (1234 default)….
Adjusting Tips on a DejaVoo Z11
From the idle prompt tap ★ Tap EDIT TIP (some will say “TRANSACTION #” – if so skip to Step 6) If prompted, input the Manager Password (default is 1234) Tap ALL Tap TRANSACTION # Input desired transaction number Base amount appear, input TIP amount and press OK If prompted confirm/cancel the tip amount by tapping YES or NO Repeat steps 4 & 5 as needed. If…
Adding an Item to Favorites on a DejaVoo Z9/Z11
The favorites menu can be found by tapping the ★ icon on the idle screen. Adding an Item to Favorites on a DejaVoo Z11 Using the menu functions, find the desired task Once the desired task is on the screen as an option, tap and hold with your finger Select ADD TO FAVORITES Tap where it…
Adjusting Header/Footer Message on DejaVoo Z8/Z9/Z11 Terminal Receipt
You can have up to 10 lines print on each receipt generated by your DejaVoo Z11 terminal. A word of caution – every line added makes your receipt paper inventory disappear just a little faster so please consider this before adding. Tap the ≡ icon on the idle screen Select Applications Select Credit/Debit/EBT Select Setup If…
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