Verosa Online Setup Instructions
Step 1) Open Email Invite to QBO When you get your invite from the system you will find it in your email inbox like the one shown above. You can simply click the link provided. Use your email as the login, and the temporary password in that email to sign in for the first time! Step…
“QuickBooks already has a company file open…” Error When Launching Payment Terminal
Problem: When the user launches Payment Terminal for QuickBooks, they are presented with the following error Dialog: Explanation: This error can occur when the user is launching Quickbooks in “Run As Administrator” Mode. 3rd Party software cannot Quickbooks in this mode, please refer to our guide on disabling this here.
QuickBooks won’t open after uninstalling competitor Software
Problem QuickBooks crashes on launch after uninstalling competing payment processing software such as ChargeAnywhere. Explanation This is generally related to the recently-uninstalled piece of software – QuickBooks is still looking for a connection from this software, and crashes when it cannot be found. Therefore, references to this software may need to be removed from your QuickBooks…
PayTrace Error Code 992
Problem When processing a card, the user receives the following decline: “Please ensure you have exactly one ‘” Solution The decline message is actually a truncated version of “Please ensure you have exactly one ‘~’ between each of the name and value pairs in the parameter string.” A possible problem that can be causing this…
QuickBooks Running in Admin Mode
As this is a common problem related to certain QuickBooks environments, we have created a troubleshooting guide to resolve this issue. However, issues of this type are not caused by the Payment Terminal – therefore, the Payment Terminal Services department can only offer limited support on issues of this nature. If the solution below does…