“Error in Batch” on the error printout indicates that there is a bad transaction stuck in your currently open batch. This will prevent your terminal from settling the batch but will not prevent you from accepting new transactions.

To fix “Error in Batch” on a Pax A80/A920 Terminal:

STEP 1: Identify the bad transaction

Contact the host where the transaction is processed.

Have the support agent review open batches for faulty transactions.

Request full card number, expiration date, and dollar amount.

STEP 2: Clear the bad , we need to clear the transaction from the terminal: