How to Soft Reset a Valor Terminal
1. Select the Menu button (three lines) followed by selecting Host Utility. 2. Enter your Password (Default = Last 4 Digits of EPI), then select Reset Terminal. 3. Enter the Valor Master Password (82567729) followed by the OK button to Reset the Terminal.
VL110 SIM Card Instructions
Video on how to insert SIM Card https://valorpaytech.com/wp-content/uploads/2023/03/Valor-Merchant-ISO-VL110-Install-SIM-Card-Video-032023.mp4 Power Off Device Take off Back of the device Insert SIM in slot 1 or 2 at bottom far right as shown on the device
Kastenberry Support Options
The many ways we provide World Class Support: Directly with Your Local Sales Executive Online Chat: 8-6pm CST – 7 Days a Week > Email: support@kastenberry.co KB Support: 888.798.3839 | Monday-Sunday: 8am – 6pm CST After Hours Support Partners: 800.327.0093 After Hours, 7 Days a Week. Our after hours support team can provide the following…