All Knowledgebase Articles

Resolving Error In Batch on PAX Terminal

“Error in Batch” on the error printout indicates that there is a bad transaction stuck in your currently open batch. This will prevent your terminal from settling the batch but will not prevent you from accepting new transactions. To fix “Error in Batch” on a Pax A80/A920 Terminal: STEP 1: Identify the bad transaction Contact…

How to Set Up & Configure a Dejavoo P5 Pin Pad

To complete this you must have access to portal.ipospays.com. If you are a merchant and do not have access to this, reach out to Dejavoo, or ISO Representative or current credit card processing provider.   How to Set Up a Dejavoo P5 Pin Pad First you’ll need to log into portal.ipospays.com and locate the merchant’s…

Auth.net Steps to Generate API ID and Transaction Signature Key

Steps to Generate Your API ID and Transaction/Signature Key Sign into the Merchant Interface. Select Account from the main toolbar. Under Security Settings, select API Credentials & Keys. Based on the need and integration, select New Transaction Key or New Signature Key. To disable the old Transaction or Signature Key, check the box labeled Disable Old Transaction/Signature Key Immediately….